Welcome to Richmond Villages Wood Norton

My Sister moved into Richmond Village Wood Norton in September 2023, moving up from Somerset. Initially she took a rental apartment before purchasing her own suite in April 2024. As her brother I cannot praise the facilities, staff and service highly enough. There is everything anyone could want, from a fabulous spa and leisure facility to a fantastic extensive food and beverage offering and even a good sized cinema room and library with a pool table!! The staff are all incredible, always so attentive and helpful to all the residents and visitors needs. There is a great social set up with lots of formal activities planned by the team, and a wonderful social network of residents always getting up to something fun. I genuinely couldn't rate Wood Norton highly enough from every aspect. Id love to move there one day myself!!

I have recently visited a friend at Wood Norton. I couldn’t find fault at all. Her apartment was beautiful, real luxury. All of the staff I came across were welcoming and helpful. We both ate in the restaurant and again the staff there were very helpful in accommodating my dietary requirements. Tasty food and good presentation. When I was leaving, I was struggling to book a taxi. A lovely member of staff helped me and sorted it all out. I’m so pleased that my friend lives in such a lovely place.

Re Richmond Villages I have been to Richmond Villages on a number of occasions as a DoLS assessor and I have always felt that the residents were ever so well cared for. The standards set by Vingel are exemplary and she is an asset to Richmond Villages and its residents. She leads by example and is very knowledgeable and has always put the residents at the very heart of her practice. Staff follow her lead and nobody is out of tune. The record keeping is exemplary and on the whole I feel very reassured when I leave this care provider. Vingel is also very willing to listen and to accept suggestions and to implement these. Overall the culture there is very positive and person centred which inevitably will lead to great outcomes all round. DoLS Assessor

My friend and I attended an open day last week at Wood Norton. We were made very welcome and loved it there. It is like a five star hotel with a homely friendly atmosphere. It is definitely a place I would love to reside when the time is ready, they have thought of everything to make you feel at home. Thank you to Tori and Chloe for making our experience more than friendly. This place certainly comes well recommended.

My mother has recently moved into an Assisted Living Suite at Wood Norton. The new environment is very welcoming and the staff are all very personable and have made her feel at home straight away. The suite gives her enough independence for it not to be too much of a change and the amount of activities available are amazing. She can now focus on enjoying life without the cooking, cleaning and bus rides to events! Special thanks to Tori Sword for helping with the whole process of choosing Wood Norton and then moving in.