Welcome to Richmond Villages Cheltenham

Five stars from me! I don’t usually write reviews, but I really wanted to say how impressed I’ve been with Richmond Village Cheltenham. From the very first visit, it had such a warm and welcoming feel. The staff are lovely—always friendly, helpful, and genuinely seem to care about the people who live there. The place itself is beautiful—really well looked after, peaceful, and with a great mix of things going on. The facilities are excellent too, with a fantastic restaurant, and loads of activities and events to get involved in if you want to. It doesn't have the feel of a retirement establishment and the people who live there all seem friendly and relaxed. Highly recommended.

My mother recently moved into Richmond Village, Cheltenham and the experience has been outstanding from day one. The staff are exceptionally helpful and genuinely friendly, always going out of their way to make residents feel welcome, safe, and cared for. There’s a fantastic range of daily activities to keep everyone engaged, and weekly trips out that my mother really looks forward to. She's been attending the morning exercise classes with Tom, not normally an exercise enthusiast but he makes them fun and appropriate for her age. It’s great to see her being active and involved. She’s also made friends easily, as the other residents have been incredibly warm and welcoming. The home itself is set within immaculate gardens, providing a peaceful and beautiful environment. The accommodation is spotless, and it’s a real comfort knowing that all cleaning and laundry are completely taken care of. Mum enjoys three freshly prepared meals each day, with the flexibility to dine in the lovely on-site restaurant or have meals brought to her apartment if she prefers a quieter setting. A real highlight for family visits is the stunning rooftop terrace—a perfect spot to relax and spend quality time together. We couldn’t be happier with the care and quality of life Mum is receiving at Richmond Village. It has given us peace of mind and given her a wonderful new chapter.

We brought my mother to Richmond Village Cheltenham very unexpectedly. From that day forward everyone we have had dealings with, all the staff in every department, have been incredibly kind, supportive and helpful through what was initially, a very stressful time. She is now renting a flat in the village, making new friends and making the most of the many opportunities on offer. We are so happy that she is able to live independently, surrounded by her possessions, with the knowledge that there are caring staff all around, should she need additional support. The village itself is beautifully presented, with fabulous woodland gardens and a roof top terrace with the most wonderful views. We cannot recommend Richmond Village highly enough.

Richmond village has exceeded my expectations. After living with me for 10 years I wanted a safe environment for my elderly mother to live in. All the staff have been extremely kind, supportive and helpful (there are too many to name). I will however give a special shout out to Glenda ( Head of Entertainment) for always trying to encourage residents to participate in the activities that she and her team organise. Thanks to everyone at the village.

I've been hosting my gentle exercise classes at Richmond Villages Cheltenham for over 3 years now. Every time I've received a friendly professional welcome from all the staff, the facilities are spotless, and has a warm welcoming feel. The residents are eager to join in my sessions, and love to have a chat before and after the sessions, I always look forward to holding my sessions there.