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At Richmond Villages Willaston, creating meaningful moments for our residents is at the heart of everything we do. We caught up with Helen Johnson, our Head of Lifestyle and Wellbeing, to learn more about her journey, what inspires her, and her future plans.

Can you tell us about your role?

I’m Helen Johnson, Head of Lifestyle and Wellbeing at Richmond Villages Willaston. My role is all about creating meaningful, engaging activities that enhance our residents’ wellbeing and quality of life.

A big part of my job is getting to know each resident as an individual, learning about their interests, hobbies, likes and dislikes, and the experiences that have shaped their lives. From there, we can tailor activities that are truly personal and enjoyable, making every day as fulfilling as possible.

What was your journey to this role?

I’ve been part of the Richmond Villages Willaston team for five years and have recently celebrated my fifth anniversary. I started my career here as a carer on our care floor before progressing to Senior Carer, a role I held for four years. Around a year ago, I became an Activities Coordinator, and that experience naturally led me into my current role as Head of Lifestyle and Wellbeing.

Having worked in different roles across the village has given me a real understanding of our residents and how important meaningful engagement is alongside great care.

Is there a moment that has really stood out to you?

There have been so many special moments, but one thing that never fails to amaze me is the impact music has on people living with dementia.

Sometimes, during a music session, you can look around the room and wonder whether anyone is really connecting with what’s happening. Then you begin to notice the little things.

A resident who is usually anxious sits peacefully for the entire session. Someone who has lost their voice starts tapping their hands or feet along to the rhythm. A lady who has always loved music and dancing, but can no longer stand, begins trying to dance from her wheelchair.

Those subtle moments are incredibly powerful. They remind you that even when a response isn’t obvious, the music is reaching people in ways you can’t always see straight away.

What are your goals for the future?

I’m really excited about bringing even more people into our community. One of my biggest goals is to develop more intergenerational activities by welcoming local nursery children, schools and young people completing initiatives such as the Duke of Edinburgh Award. Bringing different generations together creates wonderful experiences for everyone involved. I’d also love to organise more trips out for our residents, giving them even more opportunities to explore and enjoy new experiences.

Find out more about Richmond Villages Willaston, Richmond Villages Willaston - Dementia Care Home in Cheshire