News

Richmond Villages Cheltenham has won ‘Best Hospitality Provider and Restaurant of the Year’ at the Senior Housing Awards 2025.

The award was proudly accepted by the hospitality team at the village, who are dedicated to providing an excellent, resident-focused service.

The award was presented to Zoe Ankcorn, Senior Head of Hospitality, at a ceremony at the Grosvenor House Hotel, London.

Zoe commented: "I’m truly honoured to pick up this award on behalf of the incredible team I have the privilege of working with every day. Their dedication, warmth, and tireless commitment to excellence are what makes our hospitality exceptional. Thank you to each and every staff member for their continued efforts."

No.9, the onsite restaurant and café bar at Richmond Villages Cheltenham, is well-loved amongst residents and their families, with the team there often knowing visitors’ favourite dishes, drinks and seating preferences on arrival.

The award is testament to Richmond Villages Cheltenham’s commitment to creating an environment where residents feel truly valued, listened to and celebrated.