Costs and Charges at Richmond Villages

More information on what you can expect to pay

Village Service Charge
(Applicable to Village Suites)

A key benefit to living at Richmond Villages is the level of service provided to make life more comfortable and enjoyable, things that we can take care of, so you don’t have to worry. These core services are paid for via the Service Charge which every resident who lives in a Village Suite will contribute to. This covers everything from buildings insurance, gardening and maintenance, to the use of village transport, staffing, leisure facilities and regular activities and events.

Transfer Fees
(also known as ‘Event Fees’)

Your lease includes a provision for a payment to Richmond Villages on the sale of your Village Suite in the future when the lease is assigned to a new owner. This payment is a percentage of the price at which your suite is sold and varies according to how long you have owned the property. Your Village Adviser can explain this in more detail.

Lifestyle Packages
(Suites Only)

To complement your life in a Village Suite you will pay an agreed monthly fee which will take care of many aspects of daily life that you just don’t need to worry about:

We offer two different packages, a comprehensive Lifestyle Package and a more flexible Lifestyle Flex Package.

The Lifestyle Package is available at all Richmond Villages on Village Suite purchases and rentals. The Lifestyle Package includes:

All meals served daily in the restaurant (or at an additional charge, your suite)
Restocking of basic provisions including bread, milk, cereals, tea, coffee and butter
Laundry service including towels and bed linen
Daily tidy and weekly clean from the Richmond Housekeeping team
Utility bills (excluding council tax)
Daily post and newspaper delivery

The Lifestyle Flex Package is available on Village Suite purchases at Aston-on-Trent, Cheltenham, Letcombe Regis, Nantwich, Northampton, Painswick and Wood Norton. The Lifestyle Flex Package includes:

A daily meal served in the restaurant at a time to suit you, be that breakfast, lunch or dinner
Weekly laundry including towels and bed linen
Weekly clean from the Richmond Housekeeping team
Utility bills (excluding council tax)

The cost of lifestyle packages range in scale and are dependent on how many people are living in a suite (individual or couple) and how many bedrooms the suite has.

Ongoing Costs

Richmond Villages residents have our firm undertaking that their monthly Lifestyle Package Fee will increase only once a year, on the 1st April. This increase is based upon 2 index figures, the National Living Wage and the Consumer Price Index. 50% of the fee is aligned with the annual National Living Wage increase and 50% is aligned with the Consumer Price Index increase.

In line with our terms and conditions, residents receive at least a month’s written notice of changes to their fees for the following year.

For more information about on-going costs, please refer to the All You Need To Know booklet or discuss with your Village Adviser.

Care and Support Packages
(Village Suites)

Our dedicated domiciliary team can provide personal care and in-home support to those living in our Village Suites. This can be tailored to your individual wishes and needs, which determines the overall cost. A simple assessment will outline your requirements and costs will be agreed prior to the package being added onto your Richmond Villages account.

Paying for a Care Home

When you have decided the time is right for you to move into a care home, you may feel worried and confused about how to pay the associated fees. As no two people are the same, it is better to outline what those fees may look like after we have met with you and this is done by assessment.

Once we have assessed your personal wishes and requirements, our Village Advisers together with the Head of Care can establish the costs. This will depend on the level of care and the length of your stay. Quite simply, the more care you require, the higher the associated fees.

In all circumstances, the fee at Richmond will encompass bespoke care, a comprehensive social activities programme, all meals and soft drinks, lifestyle services such as laundry and housekeeping plus the wider benefits of living within the Richmond Village environment.

All You Need to Know

As a member of ARCO, we provide you with as much insight into the costs and fees associated with living at a Richmond Village as possible. However, there are many variances determined by personal circumstances and type of accommodation, so it is best to meet with a Village Adviser to establish your exact costs.

Our All You Need to Know booklet provides more information and answers frequently asked questions. The best next step is to arrange an appointment to meet with one of our friendly and knowledgeable Village Advisers to discuss your exact requirements.


News and Events

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