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Richmond Villages Cheltenham Receives 10/10 Score
18th January 2021

We’re delighted to announce that Richmond Villages Cheltenham has recently been awarded a review score of 10 – the highest that can be achieved.

This excellent score is testament to the hard work and dedication of all of our staff, from carers to chefs, who take pride in delivering the highest standard of living to our residents.

Here we share just a few of the reviews that have helped us to achieve this score…

“Both my parents have made their home at Richmond Village, Cheltenham. From the very first day my family visited Richmond Village, the service has been excellent. The amazing team throughout the village are friendly, caring and always professional. I strongly recommend this beautiful village and it is the best decision we have made for our parents. Richmond Village, Cheltenham is outstanding.”

Daughter of resident, January 2021

“Our father moved into an assisted living apartment this month and he has been made to feel very welcome from the very beginning by all the team.
He now enjoys three nutritional meals a day in the restaurant and everything is taken care of for him including the cleaning of his apartment and the laundering of his clothes. We would recommend anyone who is looking to move into a retirement village to have a look around. We now have total peace of mind that our father is being looked after to the highest of standards in every way!”

Daughter of resident, November 2020

“The lounge and dining rooms are bright and cheerful and to say that it has the feel of a 5-star hotel is not exaggerating. The staff have been very kind to our cousin, ensuring that anything he needs is provided. All equipment is readily available to assist with his needs. All the staff are friendly, accommodating and gentle but always professional and have quickly got to know him. He is very happy with his new home and enjoys the food and attention. The staff are very informative and keep family updated at all times. We cannot recommend Richmond Village more highly.”

Cousin of resident, August 2020

Receiving reviews is extremely rewarding for our team and helps us to understand how we can continually improve the service we offer. Read all Richmond Villages Cheltenham reviews.