Service Charge
Everybody living in a Village Apartment contributes to a Service Charge which covers the cost of the following services:
- External maintenance, window cleaning and buildings insurance.
- Heating, lighting, use and maintenance of village centre, all communal areas and facilities.
- Garden and grounds maintenance for communal areas including external lighting and upkeep of private roads.
- CCTV and 24 Hour Staff presence in Village Centre. Door entry control systems, Emergency Call Systems to all properties and smoke alarms.
- On site manned 24 hour domiciliary care agency monitoring. Response and maintenance to emergency alarm units. Counselling and emotional support. Triage Service providing support and liaison with appropriate medical professionals and or agencies. Medication services which may include ordering, collection and supervised distribution. Provision of assisted bathing facilities. Handyman service.
- Dedicated staff who coordinate, facilitate and organise social activities and events.
- Full time driver and use of the Village transport vehicles for scheduled shopping trips activities and outings.
- Transport to hospital / doctor appointments subject to availability and booking.
- Dedicated customer services staff providing: Reception and booking services, resident access to on-site services (e.g. care) and general administration.
