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Richmond Villages - Caring for you

Carehome.co.uk host thousands of recommendations from care home residents and their families, about the service they have received from providers across the UK. This service allows you to find out what real people have said about us. Please visit our pages on carehome.co.uk to leave us a recommendation.

All recommendations have been submitted through the independent website carehome.co.uk and are subject to the carehome.co.uk terms and conditions.

Review of Richmond Northampton
Submitted by Jason C on Friday 12 May 2017.

Richmond Village, Grange Park, Northampton has more than exceeded my parents and their children's expectations. The staff are excellent, kind and giving and have enabled our parents to live their lives to the full in a safe and stimulating environment. We would all heartily recommend Richmond Village.

Review of Richmond Northampton
Submitted by Adrian C on Wednesday 5 April 2017.

Like anyone facing the difficult decision of how to best support a family member in their twilight years, my family and I approached the team at Richmond with a mixture of fear and trepidation. We needn't have worried. The exceptional level of professionalism of the team is only surpassed by their wonderful warmth, care and (dare I say it) love they show towards my mother. The values that are instilled in the team by the management are in fact instinctive in every member whether it is the catering folks, the care assistants or indeed the nursing staff. My mother's medical needs are complex but everything is taken in their stride. As I joke with the team "they are not here for the money"! Their calling is truly a vocational one and I am humbled by their kindness and dedication to provide the best care possible. If my life journey includes a stay in a care home I have already picked out my room.....

Review of Richmond Northampton
Submitted by Nigel H on Thursday 26 January 2017.

My mother entered Richmond Northampton for End of Life Care, where she was a resident for about 7 weeks. The kindness of staff, where nothing was too much trouble to serve my mum and our extended visiting family, was truly outstanding. Careful pain management and medical professionalism, aligned with the love for a dying lady and her family, could not be better. The little touches, on the day we were called to expect my mum to pass away, a plate of sandwiches arrived for the family. The visits of staff outside their shifts went well beyond the call of duty. At this precious moment in our lives, we are deeply grateful to those at Richmond. Their care, love and service is an example that, if followed, could revolutionise healthcare across our nation.

Review of Richmond Northampton
Submitted by Lucy T on Friday 16 December 2016.

Richmond Northampton is a place where you have total confidence that your elderly loved ones (parents) will be safe, looked after well and be happy. When I hear of reports on the news about terrible care homes, I am grateful that we found Richmond. Richmond's biggest asset is it's staff who are kind and helpful. The domicillary care department is exceptional as we found out recently when our Mother started to need help.

Review of Richmond Northampton
Submitted by Christine G on Sunday 11 December 2016.

All the staff provide a caring, supportive and joyful atmosphere for the residents and especially for my mum. I am confident that they have her best interest and wellbeing at heart. They actively include her in activities which they know she will enjoy and they give me peace of mind.

Review of Richmond Northampton
Submitted by Keith B on Thursday 8 December 2016.

A caring atmosphere. There is much to entertain residents, so that the grey matter is kept going. Staff are polite and helpful, many often go out of their way to help. Food is excellent, though if I had it all the time it could become a little repetitive, not sure there is an answer to that though.

Review of Richmond Northampton
Submitted by Nicky H on Monday 17 October 2016.

In the 3 months mum was in the home we experienced amazing care from all the staff. From the moment you were greeted at the reception it was exempt. Mum was treated with respect and dignity and we were welcomed any time of the day and able to make tea/coffee etc. whenever we needed. Mum unfortunately passed away on the 5th of October at the home but the end of life care was so brilliant. We could not have asked for more (she didn't have to go into hospital). The trained palliative care nurses are an absolute credit to the home. We cannot thank them enough.

Review of Richmond Northampton
Submitted by Anthony on Monday 5 September 2016.

This is an extremely well-run organisation. Of special importance to me is the staff who are without exception, lovely, happy and caring. Head of domiciliary care is a real asset to the village and goes out of her way to help. Food is very good as is the entertainment. Having seen other homes this is streets ahead. Not only do I feel my mum who has Alzheimer's is safe, well-fed and looked after but she is involved in activities in array I would never have imagined. This is down to the amazing team here, I would thoroughly recommend it to others.

Review of Richmond Northampton
Submitted by K E on Friday 26 August 2016.

Lifestyle is excellent - very happy here.

Review of Richmond Northampton
Submitted by Jean M on Wednesday 27 July 2016.

Have lived happily in Richmond Village since 2009 and, in that time, have recommended this establishment and consequent lifestyle to many people. The apartments are spacious and well appointed, there is a very efficient maintenance team to assist with any routine problems, hence peace of mind for residents. We have a restaurant and also a coffee shop which is an unofficial "meet and natter" venue for residents. The many and various activities, relevant to differing age groups and abilities, keep people happy and stimulated. Importantly, we have transport to GP surgeries, hospitals, dentists and of course shopping. The staff are friendly, helpful and caring and give the impression that we are one big happy family.