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Richmond Villages - Caring for you

Carehome.co.uk host thousands of recommendations from care home residents and their families, about the service they have received from providers across the UK. This service allows you to find out what real people have said about us. Please visit our pages on carehome.co.uk to leave us a recommendation.

All recommendations have been submitted through the independent website carehome.co.uk and are subject to the carehome.co.uk terms and conditions.

Review of Richmond Northampton
Submitted by Nicky H on Monday 17 October 2016.

In the 3 months mum was in the home we experienced amazing care from all the staff. From the moment you were greeted at the reception it was exempt. Mum was treated with respect and dignity and we were welcomed any time of the day and able to make tea/coffee etc. whenever we needed. Mum unfortunately passed away on the 5th of October at the home but the end of life care was so brilliant. We could not have asked for more (she didn't have to go into hospital). The trained palliative care nurses are an absolute credit to the home. We cannot thank them enough.

Review of Richmond Northampton
Submitted by Anthony on Monday 5 September 2016.

This is an extremely well-run organisation. Of special importance to me is the staff who are without exception, lovely, happy and caring. Head of domiciliary care is a real asset to the village and goes out of her way to help. Food is very good as is the entertainment. Having seen other homes this is streets ahead. Not only do I feel my mum who has Alzheimer's is safe, well-fed and looked after but she is involved in activities in array I would never have imagined. This is down to the amazing team here, I would thoroughly recommend it to others.

Review of Richmond Northampton
Submitted by K E on Friday 26 August 2016.

Lifestyle is excellent - very happy here.

Review of Richmond Northampton
Submitted by Jean M on Wednesday 27 July 2016.

Have lived happily in Richmond Village since 2009 and, in that time, have recommended this establishment and consequent lifestyle to many people. The apartments are spacious and well appointed, there is a very efficient maintenance team to assist with any routine problems, hence peace of mind for residents. We have a restaurant and also a coffee shop which is an unofficial "meet and natter" venue for residents. The many and various activities, relevant to differing age groups and abilities, keep people happy and stimulated. Importantly, we have transport to GP surgeries, hospitals, dentists and of course shopping. The staff are friendly, helpful and caring and give the impression that we are one big happy family.

Review of Richmond Northampton
Submitted by Peter S on Monday 25 July 2016.

This is a first class (5 star) home for the elderly or disabled. One can choose assisted living or independent living living depending on one's financial and physical/mental circumstances. The suites (apartments) are one or two bed-roomed with a lounge, kitchen and bath/shower room. There are two floors (ground, first and second). Several public rooms (lounges, games, coffee, library, hair dressing salon, reception, therapy and as very spacious restaurant.) One floor is reserved for patients in need of care. The extensive grounds are superbly tended and used for many events.

Review of Richmond Northampton
Submitted by Douglas & Brenda F on Tuesday 19 July 2016.

Further to our previous review of 9th July 2016 it is only fair to advise that the issue raised regarding the outside decoration of our apartment has been addressed and the front door repainted and adding to the generally excellent standard of maintenance within our village. The other issue raised was the unfortunate state of the adjoining butterfly garden. This too is being addressed and is in the process of being 'beautified'. Thanks to all concerned. Other than that Richmond Northampton fully lives up to it's deserved reputation of being a caring, friendly and active Retirement Village.

Review of Richmond Northampton
Submitted by Leslie S on Tuesday 19 July 2016.

After my second marriage to my husband in 2001, he began (after about 7 years) to develop signs of dementia. In 2010 I found it difficult to do all the caring that was needed. My son, who lives locally, found this very nice care home in Northampton which really did seem like "home". My husband died about 2 years ago, and of course I am still here in my very nice flat and am very well looked after. Fortunately (though just 90) I do not yet need any medical care, but have made many good friends here and am very happy.

Review of Richmond Northampton
Submitted by Stuart R on Wednesday 29 June 2016.

At Richmond Northampton all the staff I have had dealings with have always gone the extra mile to accommodate myself and the residents in what ever capacity is needed whether its a simple glass of water to something much bigger.

Review of Richmond Northampton
Submitted by Mary D on Wednesday 29 June 2016.

This is a very happy village, with good amenities and activities. The staff are very good and caring and always ready to listen. The restaurant is attractive and provides a varied menu and the food is very good.

Review of Richmond Northampton
Submitted by Jamie on Monday 27 June 2016.

We are really pleased that our parents are resident at Richmond Northampton. The care that is shown towards them is of a very high standard and staff appear to be genuinely interested in their residents. On the rare occasions when things do not go well, this is rectified quickly and without a fuss. A real strength is clearly the staff but the efforts made to enable residents to participate in social activities is worth noting. Our parents have really benefited from being at Richmond and now enjoy a much higher quality of life than they've enjoyed for many years.