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Richmond Villages - Caring for you

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All recommendations have been submitted through the independent website carehome.co.uk and are subject to the carehome.co.uk terms and conditions.

Review of Richmond Northampton
Submitted by Douglas & Brenda F on Tuesday 19 July 2016.

Further to our previous review of 9th July 2016 it is only fair to advise that the issue raised regarding the outside decoration of our apartment has been addressed and the front door repainted and adding to the generally excellent standard of maintenance within our village. The other issue raised was the unfortunate state of the adjoining butterfly garden. This too is being addressed and is in the process of being 'beautified'. Thanks to all concerned. Other than that Richmond Northampton fully lives up to it's deserved reputation of being a caring, friendly and active Retirement Village.

Review of Richmond Northampton
Submitted by Leslie S on Tuesday 19 July 2016.

After my second marriage to my husband in 2001, he began (after about 7 years) to develop signs of dementia. In 2010 I found it difficult to do all the caring that was needed. My son, who lives locally, found this very nice care home in Northampton which really did seem like "home". My husband died about 2 years ago, and of course I am still here in my very nice flat and am very well looked after. Fortunately (though just 90) I do not yet need any medical care, but have made many good friends here and am very happy.

Review of Richmond Northampton
Submitted by Stuart R on Wednesday 29 June 2016.

At Richmond Northampton all the staff I have had dealings with have always gone the extra mile to accommodate myself and the residents in what ever capacity is needed whether its a simple glass of water to something much bigger.

Review of Richmond Northampton
Submitted by Mary D on Wednesday 29 June 2016.

This is a very happy village, with good amenities and activities. The staff are very good and caring and always ready to listen. The restaurant is attractive and provides a varied menu and the food is very good.

Review of Richmond Northampton
Submitted by Jamie on Monday 27 June 2016.

We are really pleased that our parents are resident at Richmond Northampton. The care that is shown towards them is of a very high standard and staff appear to be genuinely interested in their residents. On the rare occasions when things do not go well, this is rectified quickly and without a fuss. A real strength is clearly the staff but the efforts made to enable residents to participate in social activities is worth noting. Our parents have really benefited from being at Richmond and now enjoy a much higher quality of life than they've enjoyed for many years.

Review of Richmond Northampton
Submitted by Jean A on Monday 27 June 2016.

My only experience is Independent Living At Richmond. I am happy here because it offers security, companionship and activities relevant to my age. I am able to eat in the restaurant when I feel like it and can use the laundry service and housekeeping when required. The gardens are beautiful, and the apartments are airy and modern. Day trips and weekly visits to supermarkets assist those who can no longer drive. In addition we have an intercom to enable us to keep in touch with other residents and all staff. This is very important particularly to people living alone. Knowing there is a back up service when required, be it a medical condition or a breakdown in household appliances etc. is very reassuring. Quality of life is vastly improved living at Richmond, compared to just managing in a large house, being lonely and unable to keep up the standards we were accustomed to, when we were younger and active. This often results in depression and accidents in the home with no support.

Review of Richmond Northampton
Submitted by Dr Michael G on Thursday 16 June 2016.

The care at Richmond can only be described as outstanding. The flatlet he has in the main building has been made to look like his old flat in Surrey and he has fantastic support from the Domiciliary Care team. He loves the place and particularly likes his three meals a day in the excellently staffed and delightful restaurant. He thinks it is like being on a cruise. The home is well managed, the staff are polite, respectful and friendly and know all the residents well. The buildings are clean, tidy and smell beautiful. The receptionists are efficient and helpful to residents and visitors alike as are the maintenance staff and the gardening team. Dad really enjoys the regularly organised programme of entertainment and social interaction. Our family is delighted with Richmond Northampton and we are sure that there will be a queue to register us as the next generation at Richmond when or if the time comes. Great value for money and a wonderful solution to our problems with Dad.

Review of Richmond Northampton
Submitted by Mary S on Wednesday 8 June 2016.

Mum has settled well. The staff are very helpful & patient & kind both to her & myself! Mum enjoys the excellent choice of food provided. Mum has dementia, so it is a little difficult to rate the activities as she can't remember if she has been to them. I understand that recently the dom care staff have made extra efforts to take Mum to events as Mum does get a little bored, again this is mainly due to her condition & no longer being able to read or concentrate on things; however staff often tell me that she enjoyed a certain event. Mum has a lovely downstairs apartment with a west facing bay window, she loves to sit in this on sunny afternoons & look at the garden.

Review of Richmond Northampton
Submitted by Joan G on Monday 6 June 2016.

Had a very restful and peaceful holiday. Thought the apartment was very comfortable but would have preferred a disabled toilet as when you are in a wheelchair it is very difficult to use a normal toilet. The gardens where kept very nice with plenty of seating. I thought the food in the restaurant was varied. Plenty of things to do if you want to, if you want to join in.

Review of Richmond Northampton
Submitted by Joan G on Wednesday 1 June 2016.

We only heard of Richmond Retreats by an advert in an advert and thought we would try it as it seemed just what we required. It was very quiet and extremely peaceful which we needed for a rest. The food was very varied and enjoyable. The staff were all very friendly and extremely helpful which is what we were looking for.