Assisted Living - I promised mum she wouldn't go into a care home.
For more than ten years now, Richmond Villages has pioneered Assisted Living (also known as extra care). During that time, the prospect of a lonely bedroom in a conventional care home has become a thing of the past for many. Residents of our serviced apartments may rely on varying degrees of domiciliary care, but they also have their own front door, their own living room, their own galley kitchen, plus bedroom and luxury en-suite shower room. It's a real home from home, in a thriving community, set within beautiful gardens and with it comes greater privacy and greater independence. When you consider just how flexible we can be with our care packages you begin to see why our serviced apartments are such a desirable and modern alternative.
We'd be the first to agree that moving out of the family home is not easy decision to make. It is one that is fraught with guilt and anxiety for parents and children alike. But a new start in a caring, stimulating environment can offset many of the negative emotions associated with such a move and many Richmond residents often comment that they wish they'd made the move earlier.
What Assisted living in a Serviced Apartment gives you:
- All meals and drinks served in your own home or in the restaurant
- Cleaning, laundry service, heating and lighting within service package
- Security, including 24 hour emergency call system to on-site carers
- Bespoke personal care packages and friendly on-site carers
- A thriving, friendly community made up of like-minded people
- Use of all facilities and activities
- The privacy of your own apartment in which to entertain guests, enjoy your own furnishings, yet still benefit from all the facilities the village offers
We offer many different care packages, but we believe our extra care/assisted living package is the most comprehensive. The Richmond Village standard of excellence is well known to our residents and families and they expect the very best service at all times. We believe that we should encourage you to do as much for yourself as you can safely manage. By talking through your needs and understanding your wishes, we can provide you with the service that you need and does everything possible to enable the lifestyle you would like to have.
Service Charge
Everybody living in a Serviced Apartment contributes to a Service Charge. We have to base our 'Service Package' on the assumption that you are able to dress and bathe yourself. We assume that you can prepare a simple breakfast - make a cup of tea and a light snack using the provisions we have stocked your kitchen with. Your lunch and evening meal are prepared for you and you can choose whether or not to eat in the restaurant or at home. If you do need extra help with dressing, bathing etcetera, we can provide this through our domiciliary care Agency at an extra charge. Please refer to the Domiciliary Care section. Rates are available on request.
Our standard service charge covers the following:
- External maintenance, window cleaning and buildings insurance.
- Heating, lighting, use and maintenance of village centre, all communal areas and facilities.
- Garden and grounds maintenance for communal areas including external lighting and upkeep of private roads.
- CCTV and 24 Hour Staff presence in Village Centre. Door entry control systems, Emergency Call Systems to all properties and smoke alarms.
- On site manned 24 hour domiciliary care agency monitoring. Response and maintenance to emergency alarm units. Counselling and emotional support. Support and liaison with appropriate medical professionals and or agencies. Medication services which may include ordering, collection and supervised distribution. Provision of assisted bathing facilities. Handyman service.
- Dedicated staff who coordinate, facilitate and organise social activities and events.
- Full time driver and use of the Village transport vehicles for scheduled shopping trips activities and outings.
- Transport to hospital / doctor appointments subject to availability and booking.
- Dedicated customer services staff providing: Reception and booking services, resident access to on-site services (e.g. care) and general administration.
Serviced Apartment Package
These are the costs of living in your Serviced Apartment and include your on-site food and soft beverages, laundry, daily maid service, and utilities (heating, energy, water). We have to base our 'Service Package' on the assumption that you are able to dress and bathe yourself. We assume that you can prepare a simple breakfast - make a cup of tea and a light snack using the provisions we have stocked your kitchen with. Your lunch time and evening meal are prepared for you. You have the option to have lunch in the Restaurant or dine at home. If you need help with any of these tasks, we will be able to provide this through our Domiciliary Agency at an extra charge (please refer to the Domiciliary Care rates - available on request).
Domiciliary Care
At Richmond Northampton, we're pleased to have our very own on-site Domiciliary Care Agency Registered with CSCI (Commission for Social Care Inspectorate). It provides a flexible, friendly service with the aim of meeting all your personal needs. You will be able to get to know your carers because, like a residential home, you'll always see the same, friendly faces. Available exclusively to Richmond Villagers, they will help you wash and dress if required and look after you in any way you need. What's more, there is always someone on-site, 24 hours a day.
